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Terms of Service

Please read these terms carefully before using our service

Last updated: October 2025

Acceptance of Terms

By accessing and using GuestGrid, you accept and agree to be bound by the terms and conditions of this agreement.

If you do not agree to these terms, you should not use our service.

Service Description

GuestGrid provides a platform for wedding photo sharing that allows users to:

  • Create and manage wedding photo galleries
  • Video and audio message sharing
  • Upload, organize, and share photos
  • Generate QR codes for easy guest access
  • Display photos in slideshow mode
  • Download and export photos
  • Optional push notifications for new uploads
  • Support for various event types (weddings, birthdays, parties, corporate events)

User Accounts

Registration

To use certain features, you must register for an account. You agree to:

  • Be at least 16 years old
  • Provide accurate and complete information
  • Keep your password secure
  • Be responsible for all activity on your account

Prohibited Actions

  • Creating multiple accounts to circumvent restrictions
  • Impersonating another person or entity
  • Sharing your account with others
  • Using automated systems to access the service

Content and Intellectual Property

Your Content

You retain all rights to the photos and content you upload. By uploading content, you represent that you have the necessary rights and permissions.

License to Us

You grant us a limited license to:

  • Display your photos in your wedding gallery
  • Store your photos on our servers
  • Process photos for thumbnails and optimization
  • Create backups for data safety

Prohibited Content

You may not upload content that is:

  • Illegal or promotes illegal activities
  • Threatening, abusive, or harassing
  • Obscene or sexually explicit
  • Violates intellectual property rights
  • Exploits or harms minors
  • Spam or unsolicited advertising

Payments and Subscriptions

Service Packages

  • Free package: Limited to 10 photos
  • Premium package: Unlimited photos with one-time payment

Billing

For premium features:

  • Payments are processed securely through Mollie
  • Premium upgrades are one-time payments
  • Access is granted immediately upon successful payment

Refunds

All sales are final. We do not offer refunds except as required by law or in case of technical issues preventing service delivery.

Privacy and Data Protection

We take your privacy seriously:

  • We are fully GDPR compliant
  • All data is stored in the EU (Frankfurt, Germany)
  • Data is encrypted in transit and at rest
  • You have full rights over your data

Liability and Disclaimers

Service "As Is"

Our service is provided "as is" without warranties of any kind. We do not guarantee uninterrupted or error-free operation.

Limitation of Liability

We are not liable for indirect, incidental, or consequential damages arising from your use of the service.

User Content

We are not responsible for user-generated content. Users are solely responsible for the content they upload.

Data Backup

While we maintain backups, you should keep your own copies of important photos. We recommend downloading your photos regularly.

Termination

By You

You may delete your account at any time from your dashboard. Upon deletion, your data will be permanently removed within 30 days.

By Us

We reserve the right to suspend or terminate accounts that:

  • Violate these terms
  • Engage in illegal activities
  • Upload harmful or prohibited content
  • Fail to pay for services

Data After Termination

After account termination, all photos and personal data will be permanently deleted within 30 days, except as required by law.

  • Deleted events are retained for 30 days before permanent deletion, allowing recovery if needed
  • After 30 days, all event data including photos, videos, and audio messages are permanently deleted

Governing Law

These terms are governed by:

  • Belgian law
  • European GDPR regulations
  • Belgian courts have exclusive jurisdiction

Changes to Terms

We may update these terms from time to time. Continued use of the service after changes constitutes acceptance of the new terms.

Questions?

If you have questions about these terms, please contact us.

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